Fully Managed IT for Growing Businesses
Managed IT Services New York • IT Support • IT Consulting
Experience the peace of mind that comes with knowing your business’s technology and data are well taken care of.
Managed Services
Improving efficiency and fostering innovation so you can focus on what matters most to your business.
Cloud Services
Scale your business with ease, no hardware required. Increase productivity and enhance efficiency.
Security
Multiple layers of protection to keep your technology safe and sound.
At Chief Second, we understand that you need reliable technology to build a successful and profitable business. To achieve this goal, you need a trustworthy company with the expertise to effectively manage your technological needs. However, if your current technology and support are inconsistent and unreliable, it can be a source of frustration. We believe no business should settle for anything less than outstanding IT support. We understand your challenges and are here to help, which is why we offer fully managed IT support through a proven proactive process to ensure your technology always runs optimally and securely.
Here’s how it works:
Step One: Assessment and Planning
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- We begin by conducting a thorough assessment of your current technology infrastructure and identifying areas for improvement. Based on this assessment, we develop a customized plan tailored to your business’s specific needs and goals.
Step Two: Implementation and Optimization
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- Next, we implement the necessary upgrades and improvements to your technology infrastructure. Our team works diligently to optimize your systems for maximum performance and reliability, ensuring seamless operation across your entire organization.
Step Three: Ongoing Support and Maintenance
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- Once your technology is up and running smoothly, we provide ongoing support and maintenance to keep it that way. Our proactive monitoring and maintenance services help prevent issues before they arise, minimizing downtime and disruptions to your business operations.
Schedule a call with a member of Chief Second today to regain confidence in your technology and refocus on what matters most—the health of your business.
Three Steps to Peace of Mind
Step 1
Schedule a Call
To schedule a call, click here and fill out the form or click here to email us. We’ll arrange a meeting to discuss your goals.
Step 2
Discuss Your Goals
During our meeting, we will discuss your company and its goals. We will outline our process and pricing. If we both agree there’s a fit, we’ll move on to developing a tailor-made plan.
Step 3
Tailor-Made Plan
Our comprehensive plan will walk you through each step of the onboarding journey, providing clear expectations, followed by our continual alignment, consulting, and support process.
IT Support Delivery Areas:
Technology Alignment
Your technology is only as good as its weakest link. To ensure your technology runs optimally, not only when it’s first implemented but also day in and day out, it’s vital to review it regularly. Our clients’ networks are reviewed monthly against a 350+ point checklist to ensure everything consistently works as it did on day one.
vCIO
Having a technology partner who understands your business and has insight into your company goals and direction is not only necessary but crucial in ensuring your business thrives in today’s marketplace. Standing side-by-side with you to ensure your business has a plan, whether for future growth or in the event of an issue, is the key to your success. Demystifying technology requires finesse, strategic structuring, and, in many ways, empathy.
Professional Services
The way you conduct business today is not the same way you ran business yesterday or will tomorrow. With more advancements in working remotely while still being connected with your team members through robust collaboration, it is essential you are implementing the right technology that fits your companies needs and goals and sets your organization up to grow.
Centralized Services
Eyes on your technology 24/7. Ensuring your computers and network equipment are always up to date helps to ensure your network is secure and running optimally all the time. Making sure your systems are documented and backed up properly is paramount in ensuring your network avoids downtime.
Service Desk
When you have an issue, you need the right resources available to quickly solve your problem so you can get back to your work. Customer service being at the forefront, you need the expertise and attention you deserve when you reach out.
Schedule a Call
Get in Touch
Please reach out to us, and someone from our team will contact you shortly.
Schedule A Call